Frequently Asked Questions

General Information

What is ArtJourneyAI, and who is it for?

ArtJourneyAI is a training platform designed to help individuals master AI tools for creating impactful and viral content on social media. It's ideal for beginners to advanced users, including content creators, social media enthusiasts, and digital marketers looking to enhance their skills.

What types of courses or training do you offer?

We offer three main programs: AI Starter, AI Pro, and AI Expert. These courses cover a range of topics, from introductory AI tools and techniques to advanced content creation strategies and social media mastery.

Do I need any prior knowledge or skills to start these courses?

No prior knowledge is required. Our courses are accessible to all skill levels, and each module is designed to be easy to follow, from the basics to advanced techniques.

How do I create an account and access the courses?

After purchasing a course, you'll receive an email with your login details. Simply log in using these credentials to access all your training materials.

How is ArtJourneyAI different from other training platforms?

ArtJourneyAI focuses on practical, real-world applications of AI tools for content creation and social media growth. We provide a structured, step-by-step approach to mastering AI-driven techniques and offer regular updates, exclusive community support, and live workflow insights from top creators.

Course Content & Structure

How are the courses structured?

Each course is divided into modules, with each module containing several video lessons and practical tasks. For example, the AI Expert course includes 8 in-depth modules.

Are the courses live, pre-recorded, or a mix of both?

Our courses are pre-recorded, allowing you to learn at your own pace. However, exclusive workflow sessions, included in some plans, provide a live, step-by-step view of our content creation process.

How long do I have access to each course after enrolling?

You have lifetime access to any course you purchase, allowing you to revisit content whenever needed.

Are there assignments or projects in the courses?

Yes, practical projects and tasks are included to reinforce your learning and help you implement new techniques directly.

Will I receive a certificate upon completion?

At this time, we don’t offer certificates; the focus is on gaining real skills to boost your digital presence and create impactful content.

If I purchase a subscription, can I cancel anytime, and will I still have access during the subscription period?

Yes, you can cancel your subscription at any time. You will retain access to the course content for the entire duration of the period for which you have paid, allowing you to fully utilize the course before your subscription ends.

Enrollment & Payments

What payment methods do you accept?

We accept payments via credit/debit card and PayPal.

Are there any free courses or trials available?

Currently, we do not offer free courses or trials, but our AI Starter package provides a low-cost introductory option.

How do I upgrade to a paid membership or course?

You can select and purchase any plan directly on our website. If you're upgrading, simply choose your desired course, and your access will be updated.

Are there discounts for group enrollments or organizations?

We don’t offer group discounts at this time, but please check our site for any promotional offers or limited-time discounts.

Can I get a refund if I’m not satisfied with a course?

Refund policies may apply depending on the circumstances. Please refer to our terms and conditions for specific details on refunds.

Community & Support

How can I join the community or Discord server?

After purchasing any course, you’ll receive an invitation to our Discord community, where you can engage with other members, ask questions, and get support.

Are there opportunities to interact with instructors or peers?

Yes! In our Private Discord for AI Pro and AI Expert members, you can interact directly with instructors, peers, and the community.

Who do I contact if I have technical issues or questions about the course?

For technical support or questions, you can contact our support team via email: contact@artjourneyai.com or through the Discord server.

Is there a way to provide feedback or suggestions for course improvement?

Absolutely. We value feedback from our community and encourage suggestions to help us improve the learning experience.

Affiliate Program & Other Opportunities

Do you have an affiliate program? How can I join it?

Yes, we offer an affiliate program! Contact our team via the website or Discord for more details on how to join and start earning rewards.

Are there any rewards or incentives for referring friends?

Yes, our affiliate program includes rewards for successful referrals. Reach out for more information!

Technical Requirements

What equipment or software do I need to take the courses?

Basic equipment like a computer, stable internet connection, and access to image and video editing software (e.g., CapCut or Photoshop) is recommended.

Are the courses accessible on mobile devices and tablets?

Yes, our courses are mobile-friendly and accessible on tablets and other devices.

Do I need a specific browser or platform to access the site?

We recommend using an up-to-date browser like Chrome, Firefox, or Safari for the best experience.

Privacy & Security

How do you protect my personal information and payment details?

We follow strict security protocols to ensure that your data remains private and secure. Payments are processed through secure, trusted gateways.

Can I delete my account if I decide not to continue?

Yes, you can delete your account at any time. Contact support for assistance with this process: contact@artjourneyai.com.

Do you share my information with third parties?

No, your information is not shared with third parties without your consent.

Additional Resources & Updates

Do you offer resources like templates, guides, or additional reading materials?

Yes, select modules include downloadable resources, and additional guides may be offered on an ongoing basis.

How often are the courses updated?

Our Pro and Expert courses receive regular updates with new content and techniques at no extra cost.

Can I retake a course if it’s updated after I complete it?

Yes, you have lifetime access to any purchased course, including updates, so you can revisit and review the content anytime.